Privacy Policy

Last updated: January 1, 2026

Finteezy ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our Service at https://finteezy.com.

1. Information We Collect

1.1 Information You Provide Directly

  • Account information: Name, email address, phone number
  • Payment information: Billing details processed via our secure payment provider. We do not store full card numbers.
  • Support communications: Messages and information you send to [email protected]

1.2 Information Collected Automatically

  • Usage data: Pages visited, features used, session duration, subscription status
  • Device information: Device type, operating system, app version (IBO Player)
  • IP address: Used for region detection, fraud prevention, and service delivery
  • Cookies and tracking: Session cookies for authentication; analytics cookies for service improvement

1.3 Information We Do Not Collect

We do not collect sensitive personal data such as government ID numbers, biometric data, or financial account details beyond payment processing.

2. How We Use Your Information

We use your data to deliver the Service, process payments, provide customer support, improve the Service, send service communications, prevent fraud and abuse, and comply with legal obligations in Spain. We do not sell, rent, or trade your personal data to third parties for marketing purposes.

3. Legal Basis for Processing

Where required by law (e.g., under GDPR), our legal basis for processing is: contract performance, legitimate interests (fraud prevention, analytics), legal obligation (compliance with Spanish law), and consent (where explicitly given).

4. Data Sharing

We share your data only with payment processors, infrastructure providers (under data processing agreements), and legal authorities when required by law. We require all third-party processors to maintain appropriate security measures.

5. Data Retention

Data TypeRetention Period
Account dataDuration of subscription + 90 days
Payment records7 years (legal/tax compliance)
Support tickets2 years from resolution
Usage/log data90 days rolling

6. Cookies

We use essential cookies (login sessions, functionality) and analytics cookies (understanding usage patterns). We do not use advertising or third-party tracking cookies.

7. Your Rights

Under applicable law in Spain and the EU (GDPR), you may have the right to: access, correct, delete, restrict, port your data, and withdraw consent. Contact [email protected] to exercise these rights. We will respond within 30 days.

8. Data Security

We implement TLS/SSL encryption, encrypted storage, access controls, and regular security reviews. In the event of a data breach, we will notify you and relevant authorities as required by Spanish law.

9. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect data from minors. Contact [email protected] if you believe a child has provided personal data.

10. International Transfers

If data is transferred outside Spain, we ensure appropriate safeguards are in place (e.g., standard contractual clauses).

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted at https://finteezy.com/privacy.html.

12. Contact

Email: [email protected]
Website: https://finteezy.com